Charles Jennings Keynote

Charles Jennings Keynote

Leaders as coaches within 70:20:10

Many organisations are adopting the 70:20:10 framework for workforce development. 70:20:10 focuses on building high performance through learning by working and by learning with others. The role of leader-led and peer coaching is a critical component of the framework. In this keynote, Charles Jennings will explain the part the ‘20’ (learning through others) plays in this high-performance approach. He will give examples and case studies how leading-edge organisations are using techniques to reduce the reliance on formal learning and replace it with a range of coaching and other techniques in the workplace.

Charles Jennings

Charles was the Chief Learning Officer for Reuters and Thomson Reuters for seven years where he had responsibility for developing company-wide strategy and leading a 350-strong team of learning professionals for the firm’s 55,000 workforce. He led the Reuters learning organisation through a transformation from a group of semi-autonomous traditional training departments to an integrated business-aligned learning and workforce development function using the 70:20:10 model. The result was increased impact, value and effectiveness, as well as > 50 % reduction in cost.

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